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  • What if I need help setting up?
    Our support team is here to assist you! We also provide step-by-step tutorial videos to guide you through the setup process, ensuring a smooth and hassle-free experience. If you need further assistance, feel free to reach out to us anytime.
  • How do I manage my minutes and usage?
    If you exceed your included minutes, you will be billed based on your plan’s per-minute rate. You can monitor your remaining minutes, check usage history, and upgrade your plan if needed within your account settings.
  • Can I customize the AI’s responses?
    Absolutely! You can tailor the AI’s tone, responses, and even specific greetings to match your brand’s voice.
  • Can the AI transfer calls to a human?
    Yes! Our system can intelligently route calls to the appropriate person or department when needed.
  • Does the AI support multiple languages?
    Yes, our AI can understand and speak multiple languages, making it easier to communicate with a diverse customer base.
  • How does the AI answering service work?
    Our AI-powered system answers calls on your behalf, providing instant responses, handling inquiries, and routing calls as needed—all in a natural, human-like manner.
  • Will I receive reports on call performance?
    Yes! You’ll get real-time analytics and insights to track call data, customer interactions, and overall AI performance.
  • Is the service available 24/7?
    Yes! Our AI is always active, ensuring your customers are assisted anytime, even outside business hours.
  • What happens after I purchase a plan?
    Once you purchase a plan, you’ll receive access to set up your AI assistant, customize responses, and integrate it with your phone system.
  • How much does it cost per minute?
    You can easily keep track of your minutes and usage through your account dashboard. Depending on your plan, here’s how your minutes work: Flex Plan – Includes 60 minutes per month. After that, additional minutes are charged at $0.16 per minute. Essential Plan – Includes 3 hours (180 minutes) per month. Additional minutes are $0.14 per minute. Professional Plan – Includes 10 hours (600 minutes) per month. Additional minutes are $0.12 per minute.
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